Most Frequently Asked Questions on Refurbix

What is refurbished Product?

Refurbished Products are mainly left over products when New technology arrives and current model becomes obsolete.

For example, Lenovo T61 was manufactured by Lenovo on 2007 . Before selling all the stock, market changed and new technology in laptop arrived with more robust features. so left over products are exported to different countries as refurbished model to sell out all the stock.

Who should Buy refurbished product and who should not ?

If you are more concerned for 100% perfection in terms of  functionalities and capabilities  of product with more than decent appearance, You should buy refurbished laptop which will save your resource/amount which you can use in other important aspect of your business.

if you are concerned for physical appearance of product with with latest design and don’t mind spending ( wasting ) more than double of amount getting somewhat  low capabilities of the product ( Laptop), You should refrain from buying refurbished laptop and go for new one.

 

Does the laptop come with preloaded operating system?

Yes. All our laptops are already configured with now windows 10 Pro along with Microsoft Office 2016 version . Along with preloaded configuration.

What are other things are there in sales package ?

Laptop & Power adapter.

Do you provide GST invoice.

Yes. As per provisions of rule 32(5) of the CGST Rules, 2017, all our product comes with Bill of supply . ITC can not be claimed on margin scheme.

Why is there additional discount using online payment and not in Cash on delivery ( COD)?

-There are multiple reasons for providing additional discount using online payment method . Courier Partners charge extra 3 to 7% for COD shipments depending upon address of customer. Addition to this, there is other charges for states regulations in COD shipments.

What is the delivery deadline?

Most of our products reach within 3 days to customer address. For some cases, it can take upto 5 days . Maximum delivery date is 10 days from order placed. During this time, if there is further delay in delivery of product, we will automatically refund your payment to same method you using while placing the order.

What is the warranty of the product ?

10 days of replacement / refund warranty along with 1 year of comprehensive warranty.

How can I make payment for my order ?

You can use any payment method like EMI, debit card, Credit card, Internet banking, Cash On Delivery , Mobile Wallet, EMI without credit card etc. Please note,

  1. Mobile wallet is only available for payment upto Rs. 10,000. If you order is greater than 10,000 but you want to pay through mobile wallet, Please contact customer care at care@refurbix.in or call 8686866913 . You can also contact us with Contact Us Page.
  2. Credit card is required to pay through EMI option. If your credit card is not available in payment method, Please contact customer care .
  3. Cash on Delivery is also available without any discount unlike online payment where you can get flat 5% discount for any order.

What happen if my order does not get delivered?

Be Assured, We will ship your product on same day of payment if order has been placed before 12 pm. else product will be shipped on next day. If product does not get shipped within 3 days, Your payment will be refunded automatically. Maximum dispatch time is 3 days and maximum delivery date is 10 days from the date order placed.

What if I don’t like the product & want to return?

Please don’t worry, Please send a email to return@refurbix.in with your issue.  You can return the product within 30 days anytime. We will  send you replacement as per your request. replacement process will take 2-3 days time to process.

 

How can I track my order?

Its very simple to track your order. Login to your dashboard  or click on this link My Account

Now click on the order number and you will show below screen.

Now click on Yellow marked Track button you will get to see the live tracking of your product in real time.

You will also get sms & email notification once the product is out for delivery or any exception occurred. All our products are shipped using fastest method available  so that you will get your product within 2 to 3 days.

 

 

 

 

 

 

Q. I need more than 1 laptop . can you provide ?

Yes, Please contact to sales@refurbix.in with your requirement.

 

 

 

 

How do I pay for a product?

We provide our customers with a wide range of payment options such as:

  • Debit/credit card payment.
  • Cash on delivery.
  • Emi (with Citibank).
  • Mobile Wallets ( currently we accept freecharge, mobikwik,ola money & Jio Money)

You can choose the option which best suits your preference.

 

How and when can I cancel my order?

Once you place the order, You can cancel your order anytime until the product gets delivered to you . Just login to your account , Go to orders , there you can see the cancel button . You will get the confirmation email once your order gets cancelled.
 
 

How do I track my order status?

Please login to your account https://refurbix.in/my-account to see the latest status of your order.We will send you an E-mail along with an SMS the moment your product is shipped out which will contain details that directly aid you in tracking your order.

How does the delivery process work?

Once the order is confirmed. We aim to deliver it at your doorstep within 3 working days through tie-ups we have with dedicated shipping agencies.
 
Do you have any more question? Please feel free to send us mail at care@refurbix.in or call at 868686-6913.
 
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Refurbisehd laptop – Shop for certified refurbished laptops at refurbix.in

At refurbix.in, two things are most important for us ie quality of products & customer satisfaction. Each and every products in refurbix.in are carefully chooses while sourcing from vendors. Before reaching to customers, each and every product mandatory pass 20 phase quality check which includes physical appearance, any functionality issue, battery , internet , wife adapter. all hardware and software aspects of products are carefully examined so that you as a customer can have wonderful shopping experience.

In today’s competitive world, possessing a laptop becomes a necessity than a want. Certified refurbished laptops that are Easy to carry, expandable storage, and ability to function even without electricity, are just a few plus points to owning a laptop. While shopping at refurbix.in, you can choose variety of certified refurbished laptops from the best laptop brands available by checking features, comparing prices, and selecting the features most suitable for you.refurbix.in has a wide variety of laptops certified refurbished conditions that you can buy online. We make your online shopping experience better as you can buy the laptop of your choice by filtering on the basis of price, brands and features. we sell premium used laptops & certified refurbished laptop with insane cheap prices with best quality without tag of cheap laptops. In Refurbix, We assure of the best of service possible as valuable customers.

Happy shopping online!


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